Common questions, honest answers.
What is Direct Primary Care (DPC)?
Direct Primary Care is a healthcare model where patients pay a flat monthly membership fee directly to their physician, bypassing insurance entirely. This allows Dr. Sakkal to spend more time with each patient, offer same/next-day access, and deliver the kind of personalized care that the traditional insurance-based system makes nearly impossible.
How is this different from concierge medicine?
While both models offer enhanced access, traditional concierge practices still bill insurance and often charge significantly higher fees ($200–$500+/month). Aluna Health is a true DPC practice; we do not bill insurance at all, keeping costs lower and administrative burdens completely off your plate.
Do I still need health insurance?
We recommend maintaining a catastrophic or major medical plan to cover hospitalizations, emergency care, surgeries, or specialist services outside our scope. Many members significantly reduce their insurance premiums by pairing DPC with a high-deductible plan or a health sharing arrangement. We’re happy to discuss what setup makes the most financial sense for your situation.
What does the $99/month membership include?
Members can reach Dr. Sakkal directly via text, phone call, or email. This direct access is one of the most valued aspects of DPC, you’re not going through a call center or waiting on a patient portal message. For urgent issues, Dr. Sakkal can typically respond within hours during normal hours, and has provisions for after-hours contact for members.
How do I contact Dr. Sakkal between appointments?
Members can reach Dr. Sakkal directly via text, phone call, or email. This direct access is one of the most valued aspects of DPC — you’re not going through a call center or waiting on a patient portal message. For urgent issues, Dr. Sakkal can typically respond within hours during normal hours, and has provisions for after-hours contact for members.
What happens if I need to see a specialist or go to the hospital?
Aluna Health does not cover specialist visits, hospitalizations, or emergency room care — those would go through your insurance or be self-pay. However, Dr. Sakkal actively coordinates your care, communicates with specialists on your behalf, and helps you navigate the system so nothing falls through the cracks. Having a dedicated physician managing your big picture makes specialist relationships significantly more effective.
What happens if I need to see a specialist or go to the hospital?
Aluna Health does not cover specialist visits, hospitalizations, or emergency room care; those would go through your insurance or be self-pay. However, Dr. Sakkal actively coordinates your care, communicates with specialists on your behalf, and helps you navigate the system so nothing falls through the cracks. Having a dedicated physician managing your big picture makes specialist relationships significantly more effective.
Can I cancel my membership?
Yes, you can cancel your membership at any time with no penalty. There are no long-term contracts. Please note that if you cancel and wish to re-enroll in the future, a $200 reinstatement fee applies.
Is the initial consultation really free?
Yes, completely. The meet & greet is a 20-minute conversation; in-home or virtual to walk you through how the practice works, discuss your health needs, and make sure Aluna Health is the right fit. There is absolutely no obligation to enroll.
Where is the practice located?
A permanent physical location is coming soon. Currently, Aluna Health offers in-home visits and virtual appointments, bringing care to you, wherever you are. We’ll announce our clinic opening to members and the waitlist first.
Can I use my HSA or FSA for the membership fee?
HSA/FSA eligibility for DPC membership fees is evolving and depends on your specific plan and IRS guidance. We recommend checking with your HSA/FSA administrator. Many patients use their HSA or FSA for lab work, medications, or other services we may coordinate on your behalf.
What is osteopathic manipulative medicine?
Osteopathic Manipulative Medicine (OMM or OMT) is a hands-on therapeutic technique performed by osteopathic physicians (DOs). It involves using the hands to diagnose and treat musculoskeletal problems, improve circulation, and address a range of conditions from back pain to headaches. As a DO, Dr. Sakkal integrates this approach into comprehensive care; it’s included in your membership at no additional charge.
Still have questions?
Schedule a free meet & greet and ask Dr. Sakkal directly.